Low Tech Training Seminar

This seminar was created for your receptionists, dispatchers and customer service representatives. We give your employees the opportunity to get out in the lab and see the different types of equipment found in your customers homes. Get an overview of the basic parts of the equipment to give you a better understanding of what the customer is looking at & trying to explain to you. Having the right information for the job will save your company money by determining the nature and urgency of the call before your technician arrives at your customer’s home. Presented by Dan Gentile / TORRCO & Rick Glownia / JAD Associates